Problems solved, in production.

Dispatch ran on spreadsheets and phone calls. Routes were planned by hand, drivers backtracked, and delivery windows slipped with no live visibility for the office.

We built a custom dispatch platform with automated route optimization, live driver tracking, and an operations dashboard, integrated with their existing order system.

Scheduling, inventory, and reporting lived in disconnected spreadsheets at every location. Managers spent hours reconciling, and head office never had a single source of truth.

We built a custom operations platform for scheduling, inventory, and reporting, connected to their ERP, with role-based access and real-time dashboards.

A previous AI chatbot pilot never made it past a demo. The support team was still buried in repetitive, rules-based tickets while response times climbed.

We built retrieval grounded in their own docs, a triage agent with guardrails and human-in-the-loop on edge cases, and full logging, then shipped it to production.